CCSSI20108 NVQ Level II

• Follow occupational health and safety procedures
• Provide first aid
• Work effectively in the security industry
• Provide quality security services to clients
• Communicate in the workplace
• Manage conflict in the workplace
• Handle telephone calls
• Work as part of a team
• Plan and organize daily work activities
• Maintain an effective relationship with clients/customers
• Understand and apply legal and procedural requirements
• Apply basic defensive techniques
• Employ batons and handcuffs
• Operate basic security equipment
• Utilize and maintain security equipment
• Apprehend and arrest offenders
• Give evidence
• Handle incidents
• Manage intoxicated persons
• Observe and monitor people
• Prepare activity report
• Perform vehicle inspection
• Screen baggage and people
• Conduct searches of individuals and property
• Control access to and exit from premises
• Carry out security post operations
• Control and direct crowds
• Maintain the security of premises and property
• Assess security threat
• Respond to security risk situation
• Respond to emergency situations
• Execute evacuation procedures