Reception Level 2
Blended / 8 months
Course Outline:
- Create and maintain effective working relationships
- Maintain customer care
- Maintain a safe and secure working environment
- Deal with the arrival of guests and groups
- Prepare guest accounts and deal with departures
- Maintain information systems to support service delivery
- Deal with bookings
- Deal with communications and book external services
- Exchange foreign cash and travelers cheques
- Maintain data in computer system
- Maintain payment point and handle cash and non-cash payments
- Operate organizational systems on behalf of customers
Chat with us! 
